RSS export of vacancies - Only featured vacancies : No / Profile : B2C ONLINE-->Betting, B2C ONLINE-->Market Lead, B2C Offline-->Service Support

2026-1045 - FRONT OFFICE MANAGER (NAMUR-BELGIUM)

Thu, 11 Jun 2026 11:46:45 Z

Category : B2C Offline/Service Support
Contract type : Permanent
Position description :
REJOIGNEZ LE MERCURE NAMUR HOTEL & CIRCUS CASINO RESORT Au cœur du Circus Casino Resort Namur, le Mercure Namur Hotel recherche son futur Front Office Manager. Véritable bras droit opérationnel de l'Hotel Manager, vous assurez l'encadrement, l'organisation et l'animation d'une équipe de 11 réceptionnistes répartis entre la réception de l'hôtel et l'accueil du casino. À la tête d'une équipe polyvalente, vous pilotez un Front Office unique combinant les activités d'un hôtel 4 étoiles supérieur et l'accueil du plus grand complexe de loisirs de la région. Parce que notre activité ne s'arrête jamais, vous évoluez dans un environnement ouvert 24h/24 et 7j/7, où réactivité, leadership et sens du service font la différence au quotidien. Vous êtes un leader de terrain, proche de vos équipes et de vos clients. Vous aimez être au cœur de l'action, accompagner vos collaborateurs au quotidien et garantir une expérience client irréprochable dans un environnement dynamique et exigeant. VOS MISSIONS Encadrer, motiver et accompagner une équipe de 11 réceptionnistes. Organiser les plannings et assurer une répartition optimale des ressources. Assurer la continuité des opérations d'un Front Office fonctionnant 24h/24 et 7j/7. Garantir la qualité de service et l'application des procédures sur l'ensemble des plages horaires. Garantir un accueil chaleureux, professionnel et personnalisé à l'ensemble de nos clients. Superviser les opérations quotidiennes de la réception de l'hôtel et de l'accueil du casino. Veiller au respect des standards de qualité du Mercure Namur Hotel et du Circus Casino Resort. Gérer les demandes particulières, les situations délicates et les réclamations clients. Assurer une communication fluide entre les différents départements de l'établissement. Participer activement à l'amélioration continue des procédures et de l'expérience client. Accompagner le recrutement, l'intégration et la formation des nouveaux collaborateurs. Veiller à l'atteinte des objectifs de qualité, de satisfaction client et de performance opérationnelle. Assurer un suivi rigoureux des procédures administratives, des encaissements et des standards de sécurité.

LE PROFIL QUE NOUS RECHERCHONS Vous disposez d'une expérience réussie dans une fonction de supervision ou de management en Front Office hôtelier. Vous possédez un réel leadership et savez fédérer une équipe autour d'objectifs communs. Vous êtes organisé(e), autonome et orienté(e) solutions. Vous avez un excellent sens du service client et de la communication. Vous appréciez être présent(e) sur le terrain et accompagner vos équipes au quotidien. Vous êtes capable de prendre des décisions rapidement et de gérer les imprévus avec calme et professionnalisme. Vous maîtrisez les outils informatiques et les logiciels hôteliers. Le français est indispensable. L'anglais est requis. Le néerlandais constitue un atout. CE QUE NOUS OFFRONS Un poste à responsabilités au sein d'un établissement 4 étoiles supérieur reconnu. La gestion d'une équipe importante et polyvalente dans un environnement hôtelier et de loisirs unique. Une fonction clé avec un impact direct sur l'expérience client et la performance de l'établissement. Un environnement de travail dynamique au sein du Mercure Namur Hotel & Circus Casino Resort. Un package salarial attractif assorti d'avantages extra-légaux. CONDITIONS DE TRAVAIL Contrat temps plein. Présence opérationnelle active sur le terrain. Horaires flexibles adaptés aux besoins d'une activité hôtelière et de loisirs fonctionnant 24h/24 et 7j/7. Disponibilité en soirée, les week-ends et les jours fériés. Vous souhaitez rejoindre une équipe ambitieuse et contribuer activement à l'expérience client du Mercure Namur Hotel & Circus Casino Resort ? Nous serions ravis de découvrir votre candidature.
Location : Namur

2026-1037 - BETTING OPERATOR (LIEGE - BELGIUM)

Wed, 13 May 2026 08:33:10 Z

Category : B2C ONLINE/Betting
Contract type : Permanent
Position description :
THE SCOPE With 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the heart of innovation is accompanied by a diversification and specialization of positions, with the creation of new cutting-edge jobs. As part of its sustained growth, Gaming1 is looking for Betting Operators to join its Betting team. We are looking for two distinct profiles: A marketing-oriented profile focused on promotions, content visibility, and player experience optimisation. Experience in sports betting or casino environments would be a strong advantage. A trading-oriented profile focused on odds management and risk control. The ideal candidate should be comfortable with numbers, analytical, and possess strong logical thinking skills. YOUR ROLE Selecting and uploading the leagues/events/markets to be offered according to local interest and legislation Configure templates and define the associated margins on the various providers/streams - Under the supervision of the Content Officer Ensure a benchmark of the competitive offers (in terms of content) and thus constantly adapt that of our different sites Ensure the quality of the content offered, you will monitor the online offer and ensure that it is constantly available Monitor the changes and adaptations of the quotes by the suppliers and make sure that there is no latency in the update Avoid any financial risk linked to the content, you are responsible for anticipating any risk via a risk management approach thanks to the data at your disposal. Continuously analyze player behavior and take action to warn, restrict or even claw back money from certain players if necessary, and if legislation allows and their behavior is considered risky. Ensure an excellent user experience on all sites through various administrative tasks: configuring homepages, widgets, translating betting content, testing our sites, reporting bugs. Collaborate not only with other local teams (e.g. Risk & Fraud team in their analysis) or international teams, but also with external organizations.

YOUR PROFILE The websites operate 24/7, so you will be available according to the department’s schedules (until 2AM) You have a good understanding of the sports betting universe (customers and competitors), mathematical and statistical logic. You like competition sports, player behavioural logic and the casino universe You are ethical, have an analytical spirit and a good ability to prioritize You are structured, thorough and a good listener You know how to manage stress and accept criticism You are autonomous and solution/result-oriented You are creative and multi-skilled You have excellent spelling You have at least a B2 level of English. If you know another language it is even better. WHAT WE OFFER As well as having a unique experience - centered around our values of pleasure, team spirit, performance, boldness and integrity - alongside 1.600 employees around the world, we offer: the opportunity to contribute to the international development of a family company from Liège the chance to take part in a human and entrepreneurial adventure within a solid group a friendly work environment that is adapted to reaching optimal performance leadership by talents, values, trust and autonomy the opportunity to progress and specialize with our internal mobility system a competitive salary package with several perks The possibility to work remotely up to 50% for a good work-life balance THE INTERVIEW PROCESS
Location : Liège
Minimum level of education required : 1- Technical school
Language / Level :
French : 3- Advanced
Language / Level :
English : 2- Business fluent

2026-1023 - SPORTSBOOK CRM EXECUTIVE (CEUTA-SPAIN)

Tue, 24 Mar 2026 08:28:42 Z

Category : B2C ONLINE/Market Lead
Contract type : Permanent
Position description :
THE SCOPE With 30 years of history, today Gaming1 is one of the international leaders in both land-based and online games of chance (casino games, sports betting and poker). Its evolution at the heart of innovation is accompanied by a diversification and specialization of positions, with the creation of new cutting-edge jobs. As part of its sustained growth, Gaming1 is looking for a Sportsbook CRM Executive. Join our 777 CRM & Marketing Team, and you'll join one of the fastest-growing areas of our business. Here, you'll spend your time building unbreakable relationships with our Acquisition, Marketing, Social, Commercial, Data, Insights, Design, Content, Games and Tech teams. But that's just the beginning. You'll have more creative freedom than you ever imagined. You'll push more boundaries than you ever thought possible. You'll learn grow and develop faster than you realize. And all by using your insight, knowledge and problem-solving skills to bring our brand to an upper level. This is your kind of challenge. In your kind of department. YOUR ROLE Build and execute exciting Sportsbook marketing campaigns based on specific customer segmentation, campaign or behavioral change objectives. Drive customer awareness of Bet777’s services and products via education and promotional activity, maximizing customer engagement. Carrying out the fulfilment of promotional campaigns such as crediting Free Bets and Free Spins. Analyzing A/B tests and suggesting changes to improve overall campaign performance. Work closely with the BI team to constantly improve targeting and campaign performance. Work closely with the creative/studio team to deliver exciting on brand content. Reporting on campaign performance and providing insightful feedback to the marketing team and management. Support the Marketing team in the planning and performance of all communications to Spanish customers. Facilitating flawless execution of campaign plans ensuring milestones are met and work is accurate and on time. Primarily Email, SMS & Web Messages, APP push notifications. Deliver weekly and monthly reporting which deliver on all Customer Marketing KPIs and with a clear focus on retention, activation and reactivation. Contribute to culture of continuous improvement by assisting with pilot projects to test new approaches / technology to optimize campaigns, testing and informing wider team once successful. Identifying opportunities for automation. Always keeping customer experience at the forefront of your mind when building communications. Ensure comms are always within the Spanish compliance and regulatory guidelines.

WHAT WE OFFER Data literate and comfortable in using data to make better decisions. Knowledge of CRM systems and processes (software, planning tools & Excel). Previous experience with Optimove, Mobivate & Braze is a bonus. Ability to work with raw data to analyze campaigns and draw useful conclusions. An interest and previous experience in IGaming (Sports betting and Casino) Exceptional project and time management Highly organized and focused, ability to deal with multiple tasks, stakeholders or problems at the same time. Excellent at working under pressure and to tight deadlines whilst staying calm, thinking clearly and executing to a high standard with meticulous attention to detail. Strong communication skills and experience of working as part of a team to achieve goals and deadlines. Passion for Sports in general Native Spanish speaker and high level in English. WHAT WE OFFER Full time and permanent contract, Competitive salary and generous bonus scheme A flexible working environment An opportunity to grow at international level inside the group and a career progression. THE RECRUITMENT PROCESS
Location : Ceuta
Minimum level of education required : 6- Others
Language / Level :
Spanish : 3- Advanced